Feedback & bugs
How to tell us when something is not working, or share an idea.
Can I disable diagnostics?
Automatic recording of game information and errors needed to investigate problems is a required part of the Service. Hands and the deck are included in server-side replay records but are not disclosed to other players. Written reports and contact details are optional. See the Privacy Policy for retention and other details.
Where can I report a bug?
From the in-game menu or from this Help page. You can also send one using the button below.
What should I write?
A short note on what you did and what happened. The screen and game are attached automatically.
Will I get a reply?
Registered members get a reply by email. We cannot reply to guests individually, but we read every report. Fixed problems are listed with their reference number in the update history. If you left an email address, we send one notice when it is fixed.
Can I report during a match?
Yes. The match keeps going after you report.
Other topics
- Getting started
- Parties and invites
- One device per person, same room
- Registration and login
- Premium and cancelling
- Ranked play, rating, and rank (dan)
- Karma and leaving early
- If your connection drops
- Reporting and blocking
- List your game
Last updated 2026-09-13 · Run by Qdan, Inc.